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Effective Date: January 23, 2024
1. Personal Information We Collect
We collect personal information about you ("Personal Information") in the following ways:
Personal Information You Provide
- Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, payment card information, and transaction history (collectively, "Account Information").
- User Content: When you use our Services, we collect Personal Information that is included in the entries, file uploads, or comments you provide to our Services ("Content").
- Communication Information: If you communicate with us, we collect your name, contact information, and the content of any messages you send ("Communication Information").
- Social Media Information: We have pages on social media platforms such as Instagram, Facebook, Twitter, YouTube, TikTok, and LinkedIn. When you interact with our social media pages, we will collect the Personal Information you choose to provide to us, such as your contact information (collectively, "Social Information").
Personal Information We Automatically Receive From Your Use of the Services
- Log Data: Information that your browser automatically sends when you use our Services. Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our website.
- Usage Data: We may automatically collect information about your use of the Services, such as the types of content you view or interact with, the features you use, and the actions you take, as well as your time zone, country, dates and times of access, user agent and version, type of computer or mobile device, and your computer connection.
- Device Information: Includes the device name, operating system, device identifiers, and browser you are using. The information collected may depend on the type of device you use and its settings.
2. How We Use Personal Data
We may use Personal Data for the following purposes:
- To provide and maintain our Services;
- To improve and develop our Services and new features and conduct research;
- To communicate with you, including to send you information or marketing about our Services and events;
- To prevent fraud, criminal activity, or misuse of our Services, and to protect the security of our systems and Services;
- To comply with legal obligations and protect the rights, privacy, safety, or property of our users, us, our affiliates, or third parties.
3. Disclosure of Personal Information
In certain circumstances, we may share your Personal Information with third parties without prior notice, unless required by law, including, without limitation, the following situations:
- Vendors and Service Providers: To help us meet business operation needs and perform certain services and functions, we may share Personal Information with vendors and service providers, including providers of hosting services, cloud services, and other information technology services, event management services, email communication software and newsletter services, advertising and marketing services, and web analytics services.
- Business Transfers: If we participate in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively a "Transaction"), your Personal Information and other information may be shared in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
- Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Services, or the public, or (v) protect against legal liability.
4. Retention
We will retain your Personal Data only for as long as necessary to provide you with our Service, or for other legitimate business purposes such as resolving disputes, security and protection reasons, or complying with our legal obligations. How long we retain your Personal Data will depend on a number of factors, such as our purpose for processing the data, the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure of the data, and any legal requirements we are subject to.
5. Your Rights
Depending on your location, individuals may have certain legal rights in relation to their Personal Information. For example, you may have the right to:
- Access your Personal Information and information about how it is processed
- Delete your personal data from our records
- Rectify or update your personal data
- Transfer your personal information to a third party (right to data portability)
- Restrict the processing of your personal data
- Withdraw your consent at any time
- Object to the processing of your personal data
You can exercise some of these rights through your Tecoration account. If you cannot exercise your rights through your account, please submit your request via admin@tecoration.com.
6. Children
Our Services are not directed to or intended for children under 13 years of age. We do not knowingly collect Personal Data from children under 13 years of age. If you have reason to believe that a child under 13 years of age has provided Personal Data through the Services, please contact us at admin@tecoration.com. We will investigate any notification and, if appropriate, remove the Personal Data from our systems. Users under 18 years of age must have permission from their parents or guardians to use our Services.
7. Legal Bases for Processing
To Provide and Maintain our Services
When necessary to perform a contract with you, such as processing a user's requests to provide a response.
To Communicate with You
Your consent when we ask for it to process your Personal Data for a specific purpose that we communicate to you, such as processing your contact information to send you certain forms of marketing communications.
To Prevent Fraud and Protect our Services
When necessary to comply with a legal obligation or for our legitimate interests and those of third parties, including protecting our Services from abuse, fraud, or security risks.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post an updated version on this page, unless applicable law requires another form of notice.
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